Work With Bigger Purpose With Us!
Join our team and help create meaningful impact in the lives of people with disability every day.
Rostering Officer
Great team, great opportunity
Are you a dedicated and organised professional looking to make a difference in the lives of individuals with disabilities and aged care participants? Join South West Care Services as a Rostering Officer and contribute to our compassionate team.
Core Objectives:
Manage and coordinate Care Worker rosters in line with client care plans and service agreements
Assist the Service Manager with handling incoming calls related to rostering and service requests
Schedule Management: Allocate, adjust, and maintain staff schedules to ensure consistent and timely service delivery
Compliance: Ensure all rostering activities comply with legal, award, and company requirements
Recruitment Participation: Assist with pre-screening, scheduling, and coordinating Care Worker interviews
File Review: Review and maintain Client and Care Worker files to ensure all documentation is current
Database Maintenance: Update and maintain Client and Care Worker databases, rostering systems, compliance records, and support documentation
Qualifications:
Certificate III in Individual Support, Certificate IV in Aged and Disability, or related qualifications
Bachelor Degree in Healthcare / Community Services (desirable)
Valid NSW Working With Children Check
Valid National Australian Police Check
Valid First Aid Certificate or willingness to obtain
New South Wales Driver’s Licence (unrestricted, desirable)
Experience:
Minimum 1–2 years’ experience in a Rostering, Scheduling, or Administration role
Experience within Aged Care, Disability, Home Care, or Community Services sectors (preferred)
Familiarity with industrial awards, legal and corporate compliance requirements
Knowledge of Home Care Packages and NDIS legislation
Why Join South West Care Services?
At South West Care Services, we value dedication, expertise, and genuine care. We offer a supportive and collaborative work environment where your contributions are recognised and appreciated. If you are passionate about workforce coordination and making a positive impact in the community, we would love to hear from you.
Apply today and be part of our mission to deliver exceptional care and support.